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For example I have an idea to serve customer request which lets businesses handle a greater variety of customers or an idea which helps customers achieve what they want easier and in a shorter time. Can these ideas be patented?

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There are several characteristics that a patent office will look at to determine whether the invention is patentable. These are:

  1. Novelty
  2. Inventive Step/Non-Obviousness
  3. Industrial Applicability/Utility

It should also have a patentable subject matter. You can search your innovation in the existing patent (Google Patent Search or list. If there is no existing patent as per you idea then yes it is patentable. But it must pass all predefined test to get patent.

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This answer is correct other than "If there is no existing patent as per your idea then yes it is patentable". As the answer says above, your idea must be new. That is it must be new in comparison to anything published that came before you, whether or not anyone else patented it. – George White Apr 24 '14 at 20:52
How do you define Non-Obviousness? I find most of the claims obvious... – Leo Sep 22 '14 at 5:10

protected by Community Jan 19 '15 at 21:05

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