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I have been asked to update some drawings for an application I submitted online, and told I could submit my reply via EFS-Web. However, after authentication, I am told that I am not authorized to access the application & confirmation numbers which I was sent by the USPTO.

I cannot find any other way to submit the drawings online. Where should I look?

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    If they told you you could submit that way maybe you should call them and ask what went wrong. Somebody here might know, but I think calling would be the fastest solution. – DonQuiKong Oct 18 '17 at 15:11
  • The customer service at USPTO is excellent in my experience. Definitely give them a call. – DukeZhou Oct 18 '17 at 21:19
  • So you have a customer number and a PKI key for EFS Web and Private PAIR? – George White Oct 25 '17 at 5:19
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In EFS Web look under the Pre-exam category and choose "Applicant Response to Pre-Exam Formalities Notice".

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