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Upon clicking on filing for a utility provisional application I get two options and a warning that I am signing in as a guest user even though I am logged in. If i sign in again it doesn't make any difference, if I continue the result is 401 error. Any advice?

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  • So you have a Customer Number with the USPTO?
    – George White
    Feb 13 at 16:27
  • I think you need to follow up with the USPTO.
    – Eric S
    Feb 13 at 23:28
  • What happens if you click on the filing for new utility provisional application as a guest? There is no 401 error?
    – user42141
    Feb 14 at 8:23
  • I believe that your log in credentials aren't being accepted. Try to contact the USPTO to fix that. Also, sometimes trying a different browser like Chrome or Firefox can help along with resetting the browser's cache file.
    – Eric S
    Feb 14 at 18:14

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